Home › Customer Stories › Galway County Council: ORIS Application Management
Case Study • Local Government • Ireland
How Galway County Council Brought Structure to Its ORIS Application Process
Galway County Council built and launched a structured digital application workflow for the Outdoor Recreation Infrastructure Scheme (ORIS) on Submit.com. Using a single form with measure-specific conditional logic, the council replaced a fragmented, email-based process with one centralised system covering intake, local due diligence, internal scoring, multi-stakeholder review, and competitive shortlisting. The form is now live and has been built as a reusable template for any Irish council wishing to run ORIS on Submit.com.
4
Funding measures managed in one form: Measure 1, 2, 3 and Project Development
1
Reusable council template, ready to copy and adapt for any participating local authority
Multi-stage
Review covering capital delivery team, director and Outdoor Recreation Committee
About the Outdoor Recreation Infrastructure Scheme
The Outdoor Recreation Infrastructure Scheme (ORIS) is a national rural funding programme run by the Department of Rural and Community Development and the Gaeltacht. gov.ie describes the scheme as providing funding for new outdoor recreational infrastructure and for the repair, maintenance, enhancement or promotion of existing outdoor recreation assets in rural Ireland, supporting activities including walking, cycling, kayaking, trekking and hiking.
The scheme is structured across four funding measures, covering projects of varying scale from smaller-scale improvements up to strategic large-scale projects of up to €500,000. (Waterford PPN, June 2026.) Final project selection is made competitively by the Department, in consultation with Fáilte Ireland and Sport Ireland where relevant. (Local Government Ireland.)
Local authorities sit between the Department and applicant communities: they open local calls, manage intake, carry out their own due diligence and scoring, shortlist proposals, and then package and submit the final selection to the Department in the required format. That local layer is where the administrative burden concentrates.
What Made ORIS Hard to Manage Without a Dedicated System
On the surface, ORIS looks like a grant application process. In practice, councils managing ORIS are running several overlapping tasks at once: opening a local call, receiving and validating applications across multiple funding measures, adding local due diligence checks not covered by the Department's own forms, scoring and ranking projects internally, presenting shortlisted proposals to a wider committee, and then producing the final submission in the format the Department requires.
For Galway County Council, that review process involved more than one team. Applications needed to pass through the capital delivery team and director, then be presented to the Outdoor Recreation Committee, which brings together a wider set of internal and external stakeholders. The aims were to identify the strongest and most deliverable projects, ensure fair distribution across the county and islands, and then compile the final submission to the Department.
A further constraint shaped the solution: the Department still expects final ORIS submissions to be returned in the same Word format it issues to councils. That meant Galway needed a way to manage a more structured and auditable upstream process without breaking the Department's preferred output format at the end.
The administrative pressures councils face when running ORIS
- Receiving and validating applications across four funding measures in one intake process
- Capturing local due diligence requirements (planning readiness, supporting documents, shovel-readiness) not covered by the Department form
- Coordinating review across multiple internal teams and an external-facing committee
- Scoring, moderating and ranking applications where demand exceeds the submission cap
- Maintaining a clear audit trail showing how each application was received, assessed, shortlisted or declined
- Producing a final submission in the Department's required Word format
How Submit.com Was Configured for ORIS
Galway County Council built its ORIS workflow on Submit.com around a single master form, rather than four separate forms for four measures. The approach keeps reporting and administration in one place while still giving applicants a clear, measure-specific journey through the process.
A single form covering all four measures
The form opens with a measure-selection question. Applicants choose between Measure 1, Measure 2, Measure 3 or the Project Development Measure, and from that point the form routes them into the relevant question set using Submit.com's conditional logic (child question) functionality. Because the core question set is largely common across all four measures, the branching is kept to a small number of early questions, keeping the form straightforward for applicants while collecting the right data for each measure path.
How measure routing works in Submit.com
Submit.com's child question feature lets administrators attach follow-on questions to specific answers in a multiple-choice or multiple-select question. When an applicant selects a funding measure, only the questions relevant to that measure appear. Questions for other measures remain hidden. This means one form can support all four ORIS measures while allowing administrators to filter, report and compare applications by measure from a single dataset.
Council-specific due diligence built in
The Department's form does not cover all the local checks a council needs to carry out before progressing an application. Galway County Council added its own questions covering planning readiness, supporting documentation, and whether a project is genuinely shovel-ready. These fields are configured within Submit.com as council-only questions and can be redacted from any export produced for the Department, so the local review layer does not interfere with the final output format.
Multi-stage internal review and scoring
Once applications are received, Submit.com's role-based review tools support the council's multi-stage assessment process. The capital delivery team and director carry out an initial review and scoring pass. Applications are then presented to the Outdoor Recreation Committee, which includes wider internal and external stakeholders, for moderation and final shortlisting. Each stage is recorded in the platform, producing a complete, time-stamped history of how every application was handled, who reviewed it, and what decision was made.
Where demand exceeds the number of applications a council can submit to the Department under a given measure, the scoring and ranking tools allow the council to make and document its prioritisation decisions transparently.
Output readiness: managing upstream without disrupting the Department's format
The council manages the full application, review and shortlisting process inside Submit.com. Approved applications are then transposed into the Department's required Word template for final submission. Submit.com serves as the operating system for everything upstream of that final step, without requiring the Department to change its own format or processes. Both English and Irish language versions of the form are available from the same core build, supporting the council's Irish language obligations.
A Reusable Template for Every Participating Irish Council
The Galway County Council build is not a one-off configuration. It has been designed from the outset as a practical starting template for other Irish councils who want to stand up an ORIS workflow quickly. Any council already on Submit.com can copy the form, tailor it with its own additional questions, local checks, branding and workflow rules, and go live without rebuilding from scratch.
ORIS is open nationally each year. Every participating local authority faces the same core administrative challenge: managing intake across multiple measures, adding local checks, coordinating review and shortlisting, and packaging a final submission. A shared template means councils do not each need to solve the same problem independently.
What This Means for Other Councils Running ORIS
Most Irish local authorities participating in ORIS are working from email, shared inboxes, spreadsheets and Word documents. That approach becomes harder to sustain as application volumes grow and as the expectation of clear, auditable decision-making increases.
The Galway County Council implementation addresses four things that every council running ORIS will recognise:
- One intake point for all measures. Applicants submit to a single branded portal rather than navigating different forms or email addresses for different measures. The form routes them correctly from a single opening question.
- Local checks without disrupting the Department. Councils can add their own due diligence fields and redact them from Department exports. The upstream process becomes more rigorous without changing the final output format the Department expects.
- A defensible record of decisions. Where applications exceed the submission cap, the scoring and audit trail provide a clear, documented basis for shortlisting decisions. That matters when applicants ask why their project was not progressed.
- Speed to deployment. Rather than configuring from scratch, councils can start from the Galway template and adapt. For a council opening an ORIS call at short notice, that head start is significant.
Frequently Asked Questions
What is the Outdoor Recreation Infrastructure Scheme (ORIS)?
The Outdoor Recreation Infrastructure Scheme (ORIS) is a national rural funding programme run by the Department of Rural and Community Development and the Gaeltacht. It provides funding for new outdoor recreational infrastructure and for the repair, maintenance, enhancement or promotion of existing facilities in rural Ireland, covering activities such as walking, cycling, kayaking and hiking. The scheme is structured across four funding measures and final project selection is made competitively by the Department, in consultation with Fáilte Ireland and Sport Ireland as appropriate. Local authorities administer the scheme locally, managing intake, assessment and shortlisting before submitting selected projects to the Department.
How can one Submit.com form handle all four ORIS funding measures?
Submit.com's conditional logic (child question) feature allows a single form to route applicants into the correct question set based on the funding measure they select at the start of the process. Questions relevant only to other measures remain hidden. Because the core question set is largely common across all four ORIS measures, a small number of branching questions at the beginning of the form is sufficient to differentiate the paths. This keeps administration, reporting and comparison of applications in one place rather than spread across separate forms.
How does Submit.com handle the requirement to submit in the Department's Word format?
Submit.com manages the full upstream process: intake, local due diligence, internal review, scoring and shortlisting. Once the council has completed its assessment and selected the projects to progress, the approved applications are transposed into the Department's required Word template for final submission. Council-only questions can be configured to be excluded from exports, so the local review layer does not appear in the output sent to the Department. The Department does not need to change its processes or formats.
Can other local authorities use the Galway County Council ORIS template?
Yes. The Galway County Council ORIS form has been built as a reusable template on Submit.com and is available to any participating council that wishes to use it as a starting point. Councils can copy the template and tailor it with their own additional questions, local checks, branding and workflow rules without rebuilding from scratch. English and Irish language versions are available from the same core build. Contact the Submit.com team to discuss how to access and adapt the template for your council's ORIS process.
Does Submit.com support Irish language (Gaeilge) requirements for council application forms?
Yes. Submit.com's multilingual functionality supports Gaeilge (Irish) alongside English. Councils can convert application forms to Gaeilge in a small number of steps with no additional technical expertise required. The Galway County Council ORIS build includes both English and Irish language versions from the same core form. Kildare County Council has also used Submit.com's multilingual functionality to meet its statutory Irish language obligations across its community schemes.
Running ORIS or a similar rural funding scheme?
See how the Galway County Council template works and find out how quickly your council could be up and running on Submit.com.
Book a demo