Trust is paramount

Security at Submit

At Submit, we’re serious about the security, safety, and privacy of our customers’ data and that of their users. We can confidently declare our software is secure. As a cloud SaaS platform provider serving large enterprise across industries, including state and government agencies, we rely on the latest tools and strategies to ensure data security and have implemented best practices throughout our app.

Submission data security and privacy |

Keeping your data safe

We’re proud to be trusted by thousands of organisations in several industries across the globe. Maintaining the security, integrity, and confidentiality of their data is our top priority.


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You own every piece of information that you store with Submit, including media files, documents and completed forms. Rest assured knowing we’ll never copy, share, or modify your data, or access it without your consent.

Secure backups

Your data is regularly backed up thanks to real-time replication. We automatically take database screenshots daily so you can have complete peace of mind that your data is entirely secure.

User authentication

If you require additional security, we give you the option to require complex passwords for accounts and depending on your plan, we also support social and enterprise and single sign-on (SSO).

We are trusted by leading organisations around the world.

Frequently Asked Questions

Where are your servers located

Primary storage on dedicated servers with Located in the EU.

Backup storage on Amazon AWS S3 in an EU bucket

Enterprise clients who opt for dedicated hosting their data are stored with Amazon Web Services AWS and are hosted within the US and the EU. For more information on AWS, click here.

Who has access to the servers?

Only certain members of our team have authorization to access the servers. We never breach customer confidentiality.

What about the physical security? servers are located in their Global Switch 2 facility in London Docklands.

AWS infrastructure is housed in Amazon-controlled data centers throughout the world. Only those within Amazon who have a legitimate business need to have such information know the actual location of these data centers.

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